Delivery Information



For orders placed Monday – Friday, Pet Necessities aim to send them out the same day or next working day by the service chosen upon ordering. Customers will be notified if we expect a delay in shipping any order. We currently deliver to UK addresses only.



Postage and packing rates are calculated by weight of order and cost of packing materials and also include a nominal admin fee. Therefore, the postage rates you pay will cover the cost of postage and packing, and admin for your order; there are no hidden charges. Your total postage rate will be calculated at the checkout, or when you place items in your shopping basket.


Free postage on all orders over £35.00!



The majority of our orders are despatched by courier. Once your order has been despatched we will e-mail you to confirm, with details of the tracking number for your order. Should you specify a “safe place” to leave the order if you are not at home, neither we, nor the carrier, can be held responsible if your order is left where specified but is not received.



First Class – Delivery time 2-3 days (for items weighing less than 100g)


Weight Price Example Item
Up to 100g 1.25 I-Click


Second Class – Delivery time 5-7 days (for items weighing less than 100g)


Weight Price Example Item
Up to 100g 1.05 ACME Dog Whistle


Parcel – Delivery 3-5 days


Anything weighing over 100g will be sent by second class post using Royal Mail.  If your order value is over £30, we will ship the order free of charge.  Orders over 2kg will be sent by courier.



Weight Price Example Item
Up to 2 kg £3.80  Kong Wobbler
2 – 5 kgs £6.40
5 – 10 kgs £8.40
10 – 15 kgs £10.40